Shipping policy

All orders are processed by our dedicated team of USA Based customer service professionals within 3 business days. In order to provide the best possible service and shipping rates please allow 2-4 weeks for delivery. You will receive another notification when your order has shipped. 

Due to the impact of COVID-19 and postal service problems out of our control, it may take longer than normal to fulfill your order. 

Domestic Shipping Rates and Estimates

For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout. 

Shipping option	Condition	Price
Standard Shipping	$0.01-$9.99	$4.95
Standard Shipping	$10.00-$14.99	$5.95
Standard Shipping	$15.00-$29.99	$6.95
Standard Shipping	$30.00-$39.99	$7.95
Standard Shipping	$40.00-$49.99	$8.95
Standard Shipping	$50.00 and up	FREE

 

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 20 days of receiving your shipping confirmation email, please contact us at hello@nashtybride.com with your name and order number, and we will look into it for you.

Refunds, returns, and exchanges

We accept returns up to 45 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return. 

In the event that your order arrives damaged in any way, please email us as soon as possible at hello@nashtybride.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us at hello@nashtybride.com.